Just spoke at the Austrian Financial Controller conference, organised by Contrast, the largest training and consulting firm in the market. “Controlling” in the German-speaking world is already a more strategic role than management accounting offers in the UK or US.  Strategy seems to feature little in either the Chartered Institute of Management Accountants (CIMA) or the Institute of Management Accountants (IMA) – neither body’s professional qualifications appear to offer any content on strategic management. The Austrian controllers certainly get the need for strategy to guide business performance, and share a frustration that they get little input from strategy professionals in fulfilling their role.

Contrast’s founder, Professor Werner Hoffman is working on building strategy dynamics into the company’s training programs, as well as Vienna University’s Masters courses in strategy to help build this important link from strategy to financial performance.

With worries about world economies falling back again, we could reflect on how we got in this mess, and some questions for Strategy.

Recessions usually start, I hear, in the corporate sector – falls in consumer or public spending then follow those business reversals, rather than the opposite. It can also be shown that an industry can fall into big cycles with no variability at all in underlying demand growth. If this happens in one sector, then both the boom and the bust infect other sectors, making the problem still worse, and a recession ensues. This was a topic at a small conference, featuring iconoclastic economist Paul Ormerod, back in February – here is a rather basic [sorry] recording.

If we are so smart at developing strategy, how come so many companies failed to see that their over-heated markets were no basis for what turned out to be gross over-expansion? If a general recession is the sum of down-turns in many sectors, then this strategic error was nearly universal –in retail, banking, telecoms, transportation, raw materials, real-estate … Strategic incompetence in, say, US subprime lending or Northern Rock is rather clear, but similar if smaller errors must have been happening all over.

So, as a strategy profession, where did we fail? Did we not provide the tools for management to prevent these mistakes? Did we ourselves fail  – or did we indeed warn of the emerging problem but get ignored? Or did some of us actually do pretty well [I think Canadian banks largely avoided the crisis, for example]?

Then, what are we doing now to help strategic recovery of the businesses we support, and hence of the economy? Have we helped design smaller but more powerful business strategies – or are companies stuck with crude cost-cutting instead? Recessions are often a great time for strong companies to pick up weaker rivals or cheap assets, or steal business – which if widely done should speed the recovery – so are we playing our part to make that happen?

Perhaps we need much more of the smart strategy modeling at Boeing?

www.strategydynamics.com

There is one last thing to do before going on to the implications and uses of resource-accumulation.
Sorry – but it’s just got to be done right! If you get this wrong, everything else you try to do with strategy dynamics will be messed up.

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The previous briefing explained that accumulating resources are important.
So now we need to understand how to work out the result when it happens.

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At one level, Resource Accumulation may seem rather simple and obvious.
So what?’ you may ask yourself.
Well, it’s monumentally, massively important, and while it may be obvious in itself, its consequences are truly staggering.
The next few briefings are going to talk a lot about ‘accumulating resources’.

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What would be a useful checklist of tangible resources?

customers, products, production capacity, staff and cash.

Since organizations exist to “supply” some form of “demand,” let’s look at demand-side resources first…

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Have you ever puzzled over academic concepts? …thought, “What does this mean? Should I be using this? 
This briefing discusses some academic stuff, which is important for teachers to understand. It’s useful for professionals too, because you may come across these concepts, puzzle about what they mean, and wonder if you should be using them. I have put a few key references at the end.
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Does Resource based Performance Analysis work as well in non-commercial sitautions?

Previous briefings explained how to understand and anticipate business performance by looking at the quantity of resources needed to drive sales and costs. Exactly equivalent thinking works just as well in non-commercial sitautions, such as voluntary groups, public services and nongovernmental organizations (NGOs). 

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Why is the typical approach to business planning and forecasting flawed?
Strategic planning generally aims to get to an estimate of future sales and profits, so how these items are estimated is critical. Typically, you would start with a forecast for demand, and by assessing how competition could affect prices, get a value-forecast for the market. Setting targets for increased market share would then give a forecast for sales volume and revenue. There are however problems associated with this typical approach to business planning and forecasting…
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There is an important distinction between time-periods and instants in time. A previous briefing emphasised that ‘performance depends on resources’, but if performance is reported over a period and resources are reported at points in time, we risk comparing apples with oranges!
Most of what companies report about their performance concerns how well they have done during a certain period, the latest month or a financial year for example – how high their sales rate has been, how much profit they have generated and so on. Many companies, however, also track and report how much of certain things they have got at a point in time, such as the number of customers they have. Some even declare such numbers publicly at the end of each reporting period, such as subscribers for cable TV or cellphone companies.We need to be careful about this distinction… Continue reading »
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