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	<title>Talking about strategy &#187; sloan management review</title>
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	<link>http://kimwarren.com</link>
	<description>with Kim Warren</description>
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		<title>MIT on Intelligent Enterprise</title>
		<link>http://kimwarren.com/strategy/mit-on-intelligent-enterprise/</link>
		<comments>http://kimwarren.com/strategy/mit-on-intelligent-enterprise/#comments</comments>
		<pubDate>Fri, 17 Dec 2010 14:40:10 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[Intelligent Enterprise]]></category>
		<category><![CDATA[MIT]]></category>
		<category><![CDATA[sloan management review]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=1727</guid>
		<description><![CDATA[Analytics: the New path to Value reports on what leading firms are doing with analytics. It offers five big recommendations. Whilst reasonable enough, they raise more questions than answers: Focus on the biggest and highest value opportunities &#8211; should be easy enough in most cases, though blind-spots are common .. e.g. if you don&#8217;t know <a href='http://kimwarren.com/strategy/mit-on-intelligent-enterprise/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p><em><a href="http://sloanreview.mit.edu/new-intelligent-enterprise/report-analytics-the-new-path-to-value/?utm_source=enews-tnie&amp;utm_medium=email&amp;utm_campaign=tnie-report" target="_blank">Analytics: the New path to Value</a></em> reports on what leading firms are doing with analytics. It offers five big recommendations. Whilst reasonable enough, they raise more questions than answers:</p>
<ol>
<li><em>Focus on the biggest and highest value opportunities</em> &#8211; should be easy enough in most cases, though blind-spots are common .. e.g. if you don&#8217;t know how to destroy competitors, the option is not likely to feature in the identified opportunities<em>.</em></li>
<li><em>Within each opportunity, start with questions, not data</em> &#8211; right, but <em>what</em> questions? Without a solid model of how the business works, key questions will get missed, e.g. many firms don&#8217;t know the scale or pattern of their customer losses, and of those that do, few know the reasons for those losses.</li>
<li><em>Embed insights to drive actions and deliver value</em> &#8211; it&#8217;s tricky if you haven&#8217;t identified the best opportunities or asked the right questions concering them to find the insights, let alone embed them.</li>
<li><em>Keep existing capabilities while adding new ones</em> &#8211; fair enough, though as we are not so good at specifying exactly what a &#8216;capability&#8217; is, we will find it hard to define what new ones to develop, what effort will be needed, or what benefit will result.</li>
<li><em>Use an information agenda to plan for the future </em>- not sure what an information agenda might be.</li>
</ol>
<p>It would be helpful if such reports could specify potentially useful recommendations more clearly.</p>
<p><a href="http://www.strategydynamics.com">www.strategydynamics.com</a></p>
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		<item>
		<title>Intelligent Enterprise, not amateurism</title>
		<link>http://kimwarren.com/strategy/intelligent-enterprise-not-amateurism/</link>
		<comments>http://kimwarren.com/strategy/intelligent-enterprise-not-amateurism/#comments</comments>
		<pubDate>Fri, 06 Aug 2010 13:26:07 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[data deluge]]></category>
		<category><![CDATA[Intelligent Enterprise]]></category>
		<category><![CDATA[sloan management review]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=1057</guid>
		<description><![CDATA[I&#8217;ve noted before the dangers of amateur, gut-feel strategy, so a new MIT Sloan Mgmt Review newsletter on the &#8216;Intelligent Enterprise&#8216; aims to explain analytical ways to exploit the &#8216;data deluge&#8217;, rather than get drowned in it. I&#8217;ll sign up and alert you to any especially helpful item.]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve noted before the dangers of amateur, gut-feel strategy, so a new MIT Sloan Mgmt Review newsletter on the &#8216;<a href="http://cl.publicaster.com/ClickThru.aspx?pubids=433%7c9878%7c73467&amp;digest=PTOfLuNztzqmwhsOtwiD%2bg" target="_blank">Intelligent Enterprise</a>&#8216; aims to explain analytical ways to exploit the &#8216;data deluge&#8217;, rather than get drowned in it. I&#8217;ll sign up and alert you to any especially helpful item.</p>
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		<title>Better than HBR?</title>
		<link>http://kimwarren.com/strategy/better-than-hbr/</link>
		<comments>http://kimwarren.com/strategy/better-than-hbr/#comments</comments>
		<pubDate>Thu, 12 Nov 2009 12:08:52 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[harvard business review]]></category>
		<category><![CDATA[Mckinsey Quarterly]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[strategy+business]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=813</guid>
		<description><![CDATA[Harvard Business Review may be seen as the gold-standard for leading edge management thinking. But I am increasingly impressed by the quality of other journals. McKinsey Quarterly, of course, has long produced solid content based on work with major clients, or else on serious research from their Global Institute, and other big consulting firms do some of <a href='http://kimwarren.com/strategy/better-than-hbr/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>Harvard Business Review may be seen as the gold-standard for leading edge management thinking. But I am increasingly impressed by the quality of other journals. McKinsey Quarterly, of course, has long produced solid content based on work with major clients, or else on serious research from their Global Institute, and other big consulting firms do some of the same. Now, seems to me, Sloan Management Review is also putting out important, well-informed articles reflecting rigorous work, and strategy+business from Booz &amp; Co does the same.</p>
<p>Meanwhile, HBR offers more and more articles featuring glib slogans or &#8216;X ways to do Y&#8217; and other styles of  thin journalism. Some are downright dangerous! There are still some great exceptions of course, but I wonder if their crown is slipping. </p>
<p>Anyone got other favourite sources?</p>
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		<title>More on sustainability and strategy</title>
		<link>http://kimwarren.com/strategy/more-on-sustainability-and-strategy/</link>
		<comments>http://kimwarren.com/strategy/more-on-sustainability-and-strategy/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 16:49:49 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Better Place]]></category>
		<category><![CDATA[GE]]></category>
		<category><![CDATA[Nike]]></category>
		<category><![CDATA[Rio Tinto]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[wal-mart]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=820</guid>
		<description><![CDATA[Two solid pieces on strategy implications from sustainability. The Business of Sustainability report from BCG reviews the impact the issue is having on companies and how it is affecting their strategic management. Most now see it as far more than just the latest fad and potentially a big factor in their future success &#8211; or failure. Sloan Mgmt <a href='http://kimwarren.com/strategy/more-on-sustainability-and-strategy/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>Two solid pieces on strategy implications from sustainability. <a href="http://www.bcg.com/documents/file29480.pdf" target="_blank">The Business of Sustainability</a> report from BCG reviews the impact the issue is having on companies and how it is affecting their strategic management. Most now see it as far more than just the latest fad and potentially a big factor in their future success &#8211; or failure. <a href="http://sloanreview.mit.edu/the-magazine/2009-fall/" target="_blank">Sloan Mgmt Review</a> summarises this report, 5 mini-cases on Nike, Rio Tinto, GE, Better Place and Wal-Mart, and articles on implications for competitive conditions and for talent-management.</p>
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		<title>More items on strategy in the crisis</title>
		<link>http://kimwarren.com/strategy/more-items-on-strategy-in-the-crisis/</link>
		<comments>http://kimwarren.com/strategy/more-items-on-strategy-in-the-crisis/#comments</comments>
		<pubDate>Tue, 21 Apr 2009 10:39:32 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[acquisitions]]></category>
		<category><![CDATA[Aerospace and Defense]]></category>
		<category><![CDATA[BCG]]></category>
		<category><![CDATA[Booz & Co]]></category>
		<category><![CDATA[Boston Consulting Group]]></category>
		<category><![CDATA[cheap assets]]></category>
		<category><![CDATA[consumer products]]></category>
		<category><![CDATA[crisis]]></category>
		<category><![CDATA[emerging markets]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[Harvard Business Publishing]]></category>
		<category><![CDATA[HBP]]></category>
		<category><![CDATA[How Recessions Shake Up Industries]]></category>
		<category><![CDATA[Manufacturing]]></category>
		<category><![CDATA[mckinsey]]></category>
		<category><![CDATA[Mckinsey Quarterly]]></category>
		<category><![CDATA[Monitor]]></category>
		<category><![CDATA[scenario planning]]></category>
		<category><![CDATA[Seven Ways Forward]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[strategic management]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[strategy+business]]></category>
		<category><![CDATA[Surviving the Downturn]]></category>
		<category><![CDATA[Taking Advantage of Tumultuous Times]]></category>
		<category><![CDATA[talent]]></category>
		<category><![CDATA[targeting competitors]]></category>
		<category><![CDATA[Telecom]]></category>
		<category><![CDATA[Three Opportunities to Seize]]></category>
		<category><![CDATA[Timing Strategic Moves]]></category>
		<category><![CDATA[winners and losers]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=570</guid>
		<description><![CDATA[Amongst the continuing stream of articles on this, some good ones [I've left out some bad or downright dangerous ones] include: Seven Ways Forward from Booz &#38; Co&#8217;s strategy+business on, with specifics for Manufacturing, Consumer Products, Aerospace and Defense, Telecom, Finance, and general guidance on rebuilding capabilities for long-term growth. Surviving the Downturn: Lessons from <a href='http://kimwarren.com/strategy/more-items-on-strategy-in-the-crisis/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>Amongst the continuing stream of articles on this, some good ones [I've left out some bad or downright dangerous ones] include: <span id="more-570"></span></p>
<p><a href="http://www.strategy-business.com/press/freearticle/09104" target="_blank">Seven Ways Forward</a> from Booz &amp; Co&#8217;s strategy+business on, with specifics for Manufacturing, Consumer Products, Aerospace and Defense, Telecom, Finance, and general guidance on rebuilding capabilities for long-term growth.</p>
<p><a href="http://tk1.publicaster.com/DC/ctr.aspx?6C6164=36303232303936&amp;736272=9813&amp;747970=6874&amp;66=30" target="_blank">Surviving the Downturn: Lessons from Emerging Markets</a> from Sloan Mgmt Review [title self-explanatory]</p>
<p><a href="http://blogs.harvardbusiness.org/tjan/2009/02/one-of-the-most-pernicious.html?cm_mmc=npv-_-LISTSERV-_-MAR_2009-_-STRATEGY" target="_blank">Three Opportunities to Seize in the Downturn</a> a blog post from Harvard Business Publishing [HBP] makes the case for two points I&#8217;ve raised before [a] that there&#8217;s cheap talent on the market right now, and [b] there are cheap opportunities to acquire key assets or entire businesses &#8230; which leads to the 3rd point, that there will be new winners and losers out of all this.</p>
<p>How Recessions Shake Up Industries in the Daily Stat from HBP [their link takes you to a different article] reports studies from McKinsey and BCG on how industry leaders fall and new leaders emerge in downturns &#8211; a reminder for your strategy to be <em>intentional</em> and targeted about challenging specific existing and new rivals, not just trying in some vague way to do better than others [a shortpiece on this at the end of chapter 5 in <a href="http://hbsp.ed10.net/r/2ZBO/5ZEY6/8A9EF7/5W9ZZ/548RJ/W1/h" target="_blank">my book</a>].</p>
<p><a href="http://e.mckinseyquarterly.com/W0RT00C782165301F2E302CB7A4300" target="_blank">Timing Strategic Moves</a> in the McKinsey Quarterly explains how scenario approaches can help avoid moving too soon or too late in these uncertain times. It&#8217;s rather focused on macro-economic and stock-market indicators, rather than [I'd prefer a more assertive stance be taken - choosing what to do and when in order to <em>make</em> the future play out as you want, rather than the passive response implied if not actually stated in this.]</p>
<p><a href="http://www.mckinseyquarterly.com/Strategy/Strategic_Thinking/Strategic_planning_Three_tips_for_2009_2340" target="_blank">Strategic Planning: Three Tips for 2009</a> from McKinsey Quarterly explains the value of scenario-based planning, the need to intensify monitoring to detect how the recovery is changing things, and the need I have emphasised to look beyond the crisis. [Shame most firms were not doing enough monitoring <em>before</em> the recession!]</p>
<p>Also some good content in <a href="http://www.imakenews.com/eletra/go.cfm?z=monitormarketing%2C356096%2Cbc8sC8Jt%2C3134890%2CbfmPvJw" target="_blank">Taking Advantage of Tumultuous Times</a> from Monitor.</p>
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		<title>Testing assumptions</title>
		<link>http://kimwarren.com/strategy/testing-assumptions/</link>
		<comments>http://kimwarren.com/strategy/testing-assumptions/#comments</comments>
		<pubDate>Tue, 14 Apr 2009 09:24:30 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Dan Ariely]]></category>
		<category><![CDATA[scenario planning]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[strategic decisions]]></category>
		<category><![CDATA[strategic management]]></category>
		<category><![CDATA[strategy dynamics]]></category>
		<category><![CDATA[testing assumptions]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=558</guid>
		<description><![CDATA[An interview with Dan Ariely in Sloan Mgmt Review points up the need to test assumptions &#8211; critical, of course, and can&#8217;t fault Dan&#8217;s case. But doing as he asks on serious strategic decisions is not so easy. For many management choices, such as the pricing decision discussed in his interview, there are complex long-run dynamics that <a href='http://kimwarren.com/strategy/testing-assumptions/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>An <a href="http://sloanreview.mit.edu/improvisations/2009/03/18/the-importance-of-testing-assumptions/" target="_blank">interview with Dan Ariely</a> in Sloan Mgmt Review points up the need to test assumptions &#8211; critical, of course, and can&#8217;t fault Dan&#8217;s case. But doing as he asks on serious strategic decisions is not so easy. <span id="more-558"></span></p>
<p>For many management choices, such as the pricing decision discussed in his interview, there are complex long-run dynamics that common methods simply can&#8217;t handle &#8211; hence the need for <a href="http://www.wiley.com/go/smd" target="_blank">strategy dynamics</a>.</p>
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		<title>Sustainability and strategy</title>
		<link>http://kimwarren.com/strategy/sustainability-and-strategy/</link>
		<comments>http://kimwarren.com/strategy/sustainability-and-strategy/#comments</comments>
		<pubDate>Sun, 08 Mar 2009 09:51:55 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Andrew Winston]]></category>
		<category><![CDATA[Daniel Esty]]></category>
		<category><![CDATA[Green to Gold]]></category>
		<category><![CDATA[John Sterman]]></category>
		<category><![CDATA[MIT]]></category>
		<category><![CDATA[Rebecca Henderson]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[strategic management]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[water resources]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=523</guid>
		<description><![CDATA[Good to see a serious management journal &#8211; MIT&#8217;s Sloan Management Review &#8211; regularly featuring items on this issue. John Sterman&#8217;s &#8216;Sober optimist&#8217;s guide to sustainability&#8216; and an interview with Rebecca Henderson are both good. Rebecca uses the fact that making every shirt uses hundreds of gallons of water to point out that we are <a href='http://kimwarren.com/strategy/sustainability-and-strategy/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>Good to see a serious management journal &#8211; MIT&#8217;s Sloan Management Review &#8211; regularly featuring items on this issue. John Sterman&#8217;s &#8216;<a href="http://sloanreview.mit.edu/beyond-green/a-sober-optimists-guide-to-sustainability/" target="_blank">Sober optimist&#8217;s guide to sustainability</a>&#8216; and an <a href="http://sloanreview.mit.edu/beyond-green/hundreds-of-gallons-of-water-in-every-shirt/" target="_blank">interview with Rebecca Henderson</a> are both good. <span id="more-523"></span>Rebecca uses the fact that making every shirt uses hundreds of gallons of water to point out that we are just not aware of wider consequences of what we do &#8211; and if we don&#8217;t know, we are hardly likely to act, either as consumers or firms.  There are tons of basic facts like this, e.g. there are about 5 acres (2 hectares) of land area for each person on the planet, about five football pitches &#8211; rather less if we leave out barren territory, so everything we consume and all the waste we produce has to come from and return to just that small area.</p>
<p>For thinking about implications for strategy, I&#8217;ve just been pointed to <a href="http://www.amazon.com/Green-Gold-Companies-Environmental-Competitive/dp/0470393742/ref=pd_bbs_sr_1?ie=UTF8&amp;s=books&amp;qid=1236247324&amp;sr=8-1" target="_blank">Green to Gold</a> by <span class="ptBrand">Daniel Esty and Andrew Winston</span><span class="binding">, which looks at what leading companies are already doing. It&#8217;s pretty easy to extend the strategic architecture of a business to incorporate its impact on natural resources, and I will include a summary of how that works in the next edition of <a href="http://www.amazon.com/Strategic-Management-Dynamics-Kim-Warren/dp/0470060670/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1236248046&amp;sr=1-1" target="_blank">my textbook</a>. </span></p>
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		<title>Analysis-based strategy</title>
		<link>http://kimwarren.com/strategy/analysis-based-strategy/</link>
		<comments>http://kimwarren.com/strategy/analysis-based-strategy/#comments</comments>
		<pubDate>Sat, 07 Feb 2009 10:37:34 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Accenture]]></category>
		<category><![CDATA[Amazon.com]]></category>
		<category><![CDATA[business decision-making]]></category>
		<category><![CDATA[consumer behavior]]></category>
		<category><![CDATA[Dan Ariely]]></category>
		<category><![CDATA[evidence-based management]]></category>
		<category><![CDATA[Henry Mintzberg]]></category>
		<category><![CDATA[information technology]]></category>
		<category><![CDATA[Institute For High Performance Business]]></category>
		<category><![CDATA[irrationality]]></category>
		<category><![CDATA[Jeanne Harris]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[Thomas Davenport]]></category>

		<guid isPermaLink="false">http://www.kimwarren.com/?p=462</guid>
		<description><![CDATA[In Sloan Mgt Review Thomas Davenport of Babson College and Jeanne Harris of Accenture&#8217;s Institute For High Performance Business in What People Want Next (and How to Predict It) show how firms like Amazon.com use unprecedented data and sophisticated technology to inform decisions as never before. Great to see so much being written now about <a href='http://kimwarren.com/strategy/analysis-based-strategy/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p>In Sloan Mgt Review <a href="http://www.tomdavenport.com/" target="_blank">Thomas Davenport</a> of Babson College and <a href="http://www.accenture.com/Global/Research_and_Insights/Institute_For_High_Performance_Business/Who_We_Are/JeanneGHarris.htm" target="_blank">Jeanne Harris</a> of Accenture&#8217;s <a href="http://www.accenture.com/Global/Research_and_Insights/Institute_For_High_Performance_Business/default.htm" target="_blank">Institute For High Performance Business</a> in <a href="http://sloanreview.mit.edu/the-magazine/articles/2009/winter/50207/what-people-want-and-how-to-predict-it/" target="_blank">What People Want Next (and How to Predict It)</a> show how firms like Amazon.com use unprecedented data and sophisticated technology to inform decisions as never before. Great to see so much being written now about powerful strategic management being driven by data and analysis, not just gut and emotion [has anyone done more to devalue and undermine competent, professional strategic management than Henry Mitzberg I wonder?].</p>
<p>Great use of business intelligence is important and good to see. I would just add though, as I think I&#8217;ve noted before, that powerful organizations go beyond predicting what people want &#8211; they look for what they could be <em>persuaded to</em> want, then go about developing it and doing the persuading.</p>
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		<title>Make use of customer complaints</title>
		<link>http://kimwarren.com/strategy/make-use-of-customer-complaints/</link>
		<comments>http://kimwarren.com/strategy/make-use-of-customer-complaints/#comments</comments>
		<pubDate>Tue, 23 Sep 2008 16:07:51 +0000</pubDate>
		<dc:creator>Kim Warren</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[sloan management review]]></category>
		<category><![CDATA[strategy dynamics]]></category>

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		<description><![CDATA[Neat article on this in Sloan Management Review - whilst not bringing up much that&#8217;s new, it&#8217;s a useful reminder of some good principles and practices. Few organisations seem to really leverage this source of valuable data though, which can tell you all kinds of things, not only about inadequate skills but also about where <a href='http://kimwarren.com/strategy/make-use-of-customer-complaints/'>[...]</a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://sloanreview.mit.edu/wsj/insight/brand/2008/09/22/" target="_blank">Neat article</a> on this in Sloan Management Review <span id="more-204"></span>- whilst not bringing up much that&#8217;s new, it&#8217;s a useful reminder of some good principles and practices. Few organisations seem to <em>really</em> leverage this source of valuable data though, which can tell you all kinds of things, not only about inadequate skills but also about where imbalances are building up in the system and threatening serious strategic damage [see <a href="http://www.strategydynamics.com/smdresources/chapter9.asp" target="_blank">SMD chapter 9</a> for the basics of how some of this works].</p>
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