The article by Shumeet Banerji CEO of Booz & Co and Neil McArthur MD of Booz Europe helpfully groups firms into 4 categories – strong, stable, struggling and failing. You would expect stable companies to be strengthening their position by seeking complementary acquisitions, and the weaker groups to be conserving cash, for example, but neither group is by and large pursuing these or other appropriate actions.

The survey also confirms another finding I expected – that most firms expect to emerge stronger from the downturn [especially in developing economies]. ‘Most’ may be disappointed, but many firms should do so and be working towards making it happen.

Boom times create all kinds of difficult industry conditions – competitors charging into ‘strategic’ initiatives that make no sense, new entrants taking on markets they have no hope of succeeding in, everyone expanding too fast and creating over-capacity. It’s when things get tough that all these challenges pile up and get too much for weaker firms – and that’s when strong firms can sort out the mess. So, for example, we should be seeing more acquisitions and faster rationalisation than seems to be the case. No surprise either that developing economy firms are more optimistic – in addition to their lower basic cost base, their recent arrival means many have been able to grow a ‘clean’ business model, while established firms in old economies were adding on bits and pieces and complicating their businesses. I know which position I would rather be starting from today!

I asked for two ratings – Useful [no, a little, very] – and Dangerous [no, a little, very] – and allowed people to respond with both if they felt a suggestion was both potentially useful, but also came with dangers. Following are the most common views – with no initial prompting from me! Note that other views were justified in specific cases.

De-layer management

Useless and dangerous in most cases. Most felt it should only to be done in extreme crisis – like danger of bankruptcy.

Consolidate support functions

Possibly useful and not too dangerous, provided it did not distract management from other important tasks.

Redefine your business model

Useless in most cases and dangerous diversion from managing the business.

Save the core at the expense of the periphery

Very useful, and not too dangerous. With prompting, most felt their firms had over-expanded away from their core in the first place.

Buy up cheap assets – or whole businesses

Very useful and not dangerous if current business was not struggling too much.

Pick up good people who become available

Very useful and not dangerous. Most have found it tough to get the people they needed before the crisis, so see this as a great opportunity.

Keep going with all strategic initiatives

Could be useful but also dangerous … most thought they had way too many ‘strategic’ initiatives that should never have been started. Conflicted with the better advice above to focus on the core.

Good to see the Boston Consulting Group encourage us to focus on the core business (as we should have been doing in the first place), protect product development, look at competitors’ weaknesses etc. – and all with analysis too, rather than gut feel !

Unfortunate, though, that some of the proposals conflict, and some are positively dangerous. “.. begin with aggressive moves to cut costs and increase efficiency … some means of lowering break-even points are obvious: stripping out layers of the organization … consolidating central functions … “.

If you’re in danger of going under, maybe, but I keep coming across companies where everyone is ludicrously flat out and simply failing to get important things done. The strong impression is that many managements are grossly under-staffed, not top-heavy. And what goes out the door when you throw out those “time-wasters”? – the organization’s memory and knowledge of how to do simple, critical things. And those constant reorganizations do the same – in function after function, no-one knows how to do things because none of them have been there more than five minutes.

What you need in present conditions is settled people who really know what they are doing. [Reminds me of the three dimensions of organizational capability - the ability to do critical tasks well, fast, and cheap - see chapter 9 of Strategic Management Dynamics - analyst-driven obsession with doing things cheap does serious damage to doing things well, and fast.]

Then the article repeats that other current fad “Rethink your business model” – almost always wrong and in present conditions a bad distraction from making what you have work really effectively.

There’s some good stuff too though, so take a look – but with brain engaged!